http://rv2.org/2006/08/21/get-comcast-to-lower-fees-or-upgrade-your-service-for-free/ Sat, 22 Nov 2008 06:13:38 +0000 http://wordpress.org/?v=2.2 http://rv2.org/2006/08/21/get-comcast-to-lower-fees-or-upgrade-your-service-for-free/#comment-1103 Comcast at My Word Mon, 21 Aug 2006 22:13:04 +0000 http://rv2.org/2006/08/21/get-comcast-to-lower-fees-or-upgrade-your-service-for-free/#comment-1103 [...] This whole process only took about 10-15 Min. However, I would except he just got lucky and his hold time was minimized. I hope this method seems pretty easy, and it is, if you get a nice operator. You have to sell them that you are going to switch and hope they are in a good mood. You can’t, however, let them cancel your service. If they say they are going to cancel, hang up and call again. Don’t be afraid call multiple times until you get someone nice. The process on how to do this is simple and follows: Call Comcast at 1-800-comcast Enter your phone number and then press 1 for English. Press 4 for downgrades and canceling. Wait for an operator. Tell them fios is offering a much better deal for the same price and ask if there is anything they can do for you. Hint at lowering the price or upgrading your plan. If they claim they can’t do anything for you, Hang up and call again. Eventually you’ll get someone good. I tried the same procedure and was able to get them to lower my price to $34.99 a month for year. That’s over a $15 savings over what I was paying. It, however, took an hour of being on hold and calling back for a nicer person. Ryan was able to get his plan upgraded and I was able to save some money. I haven’t tried to get both but if anyone is able to get both tell me about it. I’m very interested about your results. I would like to mention that with-out ryan telling me about this I wouldn’t have been able to bring you this information, so here’s to Ryan. Also, Ryan has posted his findings on his personl blog here. TV Coming soon [...] […] This whole process only took about 10-15 Min. However, I would except he just got lucky and his hold time was minimized. I hope this method seems pretty easy, and it is, if you get a nice operator. You have to sell them that you are going to switch and hope they are in a good mood. You can’t, however, let them cancel your service. If they say they are going to cancel, hang up and call again. Don’t be afraid call multiple times until you get someone nice. The process on how to do this is simple and follows: Call Comcast at 1-800-comcast Enter your phone number and then press 1 for English. Press 4 for downgrades and canceling. Wait for an operator. Tell them fios is offering a much better deal for the same price and ask if there is anything they can do for you. Hint at lowering the price or upgrading your plan. If they claim they can’t do anything for you, Hang up and call again. Eventually you’ll get someone good. I tried the same procedure and was able to get them to lower my price to $34.99 a month for year. That’s over a $15 savings over what I was paying. It, however, took an hour of being on hold and calling back for a nicer person. Ryan was able to get his plan upgraded and I was able to save some money. I haven’t tried to get both but if anyone is able to get both tell me about it. I’m very interested about your results. I would like to mention that with-out ryan telling me about this I wouldn’t have been able to bring you this information, so here’s to Ryan. Also, Ryan has posted his findings on his personl blog here. TV Coming soon […]

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